The Struggles of a Poor Guy

A screenshot of a Target customer service chat conversation where the customer requests a replacement, and the agent, James, responds by asking about the customer's day before revealing his own personal struggle: forgetting his wife's birthday and her being mad. The image has large text at the top reading 'Omg, the Target chat guy is going THROUGH it.' with a crying emoji. The chat interface shows the Target logo and 'welcome to Target Chat' header.

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