Can anyone help diagnose this LG washer issue? It's making a strange noise and not spinning. Thanks in advance!

A close-up of a stainless steel front-loading washing machine with its door closed, showing a reflection of a person's legs in the glass door. The control panel displays illuminated buttons and a digital screen showing '00' and 'RINSE OFF' in green and red. The machine sits on a beige tiled floor.

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