What Qualifications Do Customer Experience Pros Really Have?

An infographic titled 'What Degrees Do Customer Experience Professionals Have?' displays a pie chart showing the most common degrees earned by customer service representatives in 2021, with business at 30.67%. Below, a bar chart lists degrees ranked by the number of customer service reps who earned them, showing business as the top degree with 210,550 professionals. The chart includes data for bachelors, masters, professional, and doctorate degrees, with business dominating all categories. The source is Qualtrics.

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